It's not often that I put fingers to keyboard (particularly over a humble bath plug), but I wanted to thank you for the wonderful service that your company has given. For such a small order I have been treated as though I placed an order for thousands of pounds. The service was speedy, I was kept well informed throughout. I hope that you continue to go from strength to strength. It has been a pleasure dealing with Plumbworld and, should the need arise, Plumbworld will be my first port of call for all my bathroom needs. Please pass on my thanks to all your staff.

- Christopher, July 2008